Return Policy

In accordance with alcohol laws, all sales are being fulfilled by licensed retailers on the Flaviar network. The checkout functionality on the Mocel website is provided solely for the convenience of our consumers. Please contact customer service at help@flaviar.com with any specific questions regarding returns and refunds.

See Flaviar’s return policy here, which is reproduced below for your convenience:

FLAVIAR DOES NOT ACCEPT ANY RETURNS OR EXCHANGES AND DOES NOT PROVIDE ANY REFUNDS. Licensees may consider returns or exchanges on a case by case basis. If a return or exchange is granted, the Licensee will refund a return or offer a product in exchange for the damaged product. Flaviar’s customer support team will assist you with your communications with the Licensee. FLAVIAR DOES NOT GUARANTEE THAT A LICENSEE WILL AGREE TO ACCEPT A RETURN OR EXCHANGE.